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Please consider checking our official guide and FAQ for answers before submitting an inquiry.
By submitting an inquiry, you consent to the collection and use of personal information as detailed below. This is the minimum amount of information required to submit an inquiry.
1. Collection Items: (Required) e-mail, inquiry content; (Optional) name
2. Purpose of Collection and Use: Confirmation of inquiry and response processing
3. Retention Period: General inquiries (3 years); purchase cancellation or refund inquiries (5 years); Data will be destroyed immediately upon expiration.
4. You have the right to refuse consent to the collection and use of personal information above. Refusing to consent may restrict ZEP’s ability to respond to your inquiry.